FAQs: Everything You Need to Know About Our Service

Welcome to our unique valet trash service here in Phoenix, Arizona! At Phoenix Valet Trash Service, we pride ourselves on offering a personalized and top-notch service that you won't find anywhere else. Whether you're a new client interested in our services or an existing customer looking for more information, you've come to the right place.

One of the key features of our business is the personal touch and attention to detail that comes from being an owner-operated venture. We truly care about each and every one of our clients and strive to provide the best service possible. From the moment you sign up with us, you can expect nothing but the highest level of professionalism and dedication. We understand that you may have some questions about our service, and that's why we have put together a comprehensive FAQ section on our website. This section is designed to provide you with all the information you need to know about our service, from how it works to what sets us apart from other companies. In our FAQs, you'll find answers to common questions such as how to sign up for our service, what items we collect, and what our service hours are. We also address more specific inquiries, such as how to handle special requests and how to contact us in case of an issue. We believe that clear communication is key to a successful business relationship, which is why we have made it a priority to be transparent and upfront about our service. Our FAQ section is just one way that we are striving to provide you with all the information you need in one convenient location. So whether you're in need of a reliable valet trash service or are simply curious about what we have to offer, be sure to check out our FAQs for all the information you need. And if you still have questions after reading through them, feel free to reach out to us directly. We are always happy to help and are here to make your experience with us as smooth and seamless as possible.

General Questions

Q: What services do you offer?

A: We provide three core services:

• Valet Trash Service – We pick up bagged trash directly from your doorstep.

• Bins-to-Curb Service – We roll your trash and recycle bins to the curb on designated pickup days and return them after collection.

• Light Junk Removal – We haul away small furniture, appliances, boxes, and general clutter.

Q: Where do you currently offer services?

A: We proudly serve apartment complexes, residential homes, and small businesses in the Phoenix and Maricopa, AZ area.

Q: Do I have to sign a long-term contract?

A: No long-term commitment is required for individual residents. Property managers and HOAs may opt for monthly or yearly service agreements for discounted rates.

Valet Trash Service

Q: What is valet trash service?

A: Valet trash service is a convenient doorstep waste collection service. We pick up your bagged trash at scheduled times and take it to the on-site dumpsters or compactors.

Q: What days and times is trash collected?

A: Trash is collected Sunday through Thursday, between 7 PM and 10 PM, unless otherwise stated for your property.

Q: What can I put out for valet trash?

A: Only bagged household trash. No loose trash, broken glass, oversized items, or hazardous materials are accepted.

Q: Where should I place my trash for pickup?

A: Please place sealed trash bags in the provided container or bin outside your door by 6 PM.

Bins-to-Curb Service

Q: What is your bin-to-curb service?

A: We move your trash and recycling bins from your home to the curb on pickup days and return them after city collection.

Q: How often is this service offered?

A: Service is provided weekly or bi-weekly based on your neighborhood’s waste schedule.

Q: What if my bins are behind a gate or in the garage?

A: No problem! We just need access on the day of service. We can accommodate gated or secured areas with prior notice.

Light Junk Removal

Q: What items do you take for junk removal?

A: We haul away light items like:

• Small furniture (e.g., chairs, end tables)

• Clothes, totes and other small items

• Bagged yard waste

• Broken electronics

• Boxes and clutter

Q: Are there any items you don’t accept?

A: Yes. We don’t take hazardous waste, chemicals, paint, or construction debris.

Q: How do I schedule junk removal?

A: You can call or text us directly, or request a pickup through our website or social media pages.